What is your defect rate policy for custom bags if the defect rate exceeds the agreed-upon percentage?
Our defect rate policy for custom bags establishes full manufacturing accountability for any AQL threshold breach, protecting your PO investment and supply chain continuity.
All bulk orders undergo rigorous IQC on eco-friendly materials and in-line inspections per ISO 2859-1 AQL International Standards.
Defect Rate Policy for Custom Bags: Escalation Protocol
If a confirmed defect rate exceeds the agreed threshold — via internal or third-party inspection — the following protocol activates immediately:
1. Production Halt & Root-Cause Analysis: Packaging is halted; QA team audits stitching, hardware, and material records to isolate the deviation source.
2. 100% Sorting & Rework — At Factory’s Expense: Full batch inspection isolates defective units; all labor, sorting, and secondary inspection costs are factory-borne.
3. Free Remanufacture & Responsible Recycling: Unrepairable units are fully remanufactured at no additional cost; non-recoverable materials are responsibly recycled per our waste reduction protocols.
4. Expedited Logistics Coverage: Post-rework units are repackaged to ASTM D3951 standards; if rework timelines threaten your product launch, expedited shipping costs are covered by the factory.
5. Review our Quality Assurance & Inspection Policy or Contact Our QA Team for pre-production threshold alignment.
Actionable Advice
Contractually define your AQL defect threshold and escalation triggers — documented within your Pre-Shipment Inspection Checklist — before bulk production sign-off. Auditable thresholds eliminate liability ambiguity and provide measurable benchmarks for supplier performance reviews across future production cycles.
